A conversational avatar for sales is a digital salesperson with a face and a voice that talks with your customers in real time — on your website, on a video call, at a kiosk — and moves each conversation the way a good rep would: it qualifies, answers, books the meeting, or hands the hot lead to your team. It is not a chatbot with a face bolted on. What separates the two is judgment: knowing what to promise, who deserves a follow-up, and when a human should take over.
Who is it for? Companies with more demand than hands. The lead that comes in Friday at 6pm and hears nothing until Monday. High season, when your team can't keep up. The customer who writes in a language nobody on shift speaks. An avatar covers that work around the clock and answers in under a minute.*
At mayalab we build it as part of a sales force, not as a standalone gadget. We never start with the avatar. We start with how you sell today.
*24/7 and under-a-minute describe product capability, not a specific client's results.
How we build it
Three steps, always in this order.
1. We map how you sell today. You walk us through the as-is: who handles what, with which tools, how a sale gets assigned, what your best rep promises and what they never promise. That first session almost always surfaces two or three things quietly holding sales back.
2. We design the sales experience. Where the avatar goes and where it doesn't: which conversations it owns end to end, which ones it qualifies and passes, when a human takes over. We don't replicate your process — we improve it.
3. We deploy and scale. The avatar starts talking to real customers. We measure, tune, and scale it as far as you need.
What's included
- A character with a face and a voice tuned to your brand. Or several — one per market.
- The selling judgment: what to say, what never to promise, when to hand off to your team.
- Wired into your operation — your CRM, your calendar, your inventory. The avatar doesn't live on an island.
- Up to 5 languages in production.
- Tuning based on real conversations, not assumptions.
Why mayalab
Because we've already done this where it's hard. Our pipeline is proven in hospitality — we work with an international hotel chain with resorts in the Caribbean — where guests write in five languages, at any hour, and the avatar holds live calls. Not pre-recorded demos. Calls.
And because we don't sell AI. We become your best salesperson: the one who actually picks up at 6pm on a Friday and doesn't get tired of follow-up number thirty-one.
Pricing
Scope-based: conversation volume, languages, how deep the avatar plugs into your operation. We quote after the first as-is session, not before, and a pay-for-results model is available. There's no price list, because we're not selling a software seat — we're building part of your sales operation.
FAQ
How much does a conversational avatar for sales cost?
It depends on scope: how many conversations, how many languages, how integrated with your CRM and calendar. We quote after the first as-is session, and if you'd rather pay against what it sells, a results-based model is on the table. What we won't do is name a price before understanding how you sell.
How long until it's live?
The pace is set by mapping how you sell today; the technical rollout is the short part. After the first as-is session we give you a concrete date. We'd rather do that than quote a generic timeline that depends on information we don't have yet.
Does it replace my sales team?
No. It takes the work that falls through today — the 2am lead, the follow-up nobody gets to — and hands your team what a human closes better. Your best rep doesn't scale. That's where we come in.
How is this different from a chatbot?
A chatbot is a script behind a text box. A conversational avatar has a face, a voice and, when it's built right, judgment: it prioritizes, qualifies, and knows when to stop talking. Which is why we build it from your as-is, not from a template.
Will customers notice they're talking to an avatar?
Yes, and we don't try to hide it. What decides the experience isn't whether it passes for human; it's whether the conversation was worth having — a fast answer, a real resolution, nothing promised that shouldn't be. We've already tested that on live calls with real customers.
What languages does it speak?
Five today, in production. Same character, same voice, same judgment in each one — and we add languages when your market asks for them.
Start with your as-is
Tell us how you sell today and we'll tell you, honestly, where a conversational avatar would make you sell more — and where it wouldn't. Write to [email protected] or join the waitlist: I want to sell more.