Privacy Policy

Effective date: June 23, 2026

This Privacy Policy describes how mayalab.ai ("mayalab.ai", "we", "us", or "our") collects, uses, and shares information when you use our website and services (the "Service"). The data controller is mayalab.ai, based in Mexico City, Mexico.

1. Use of Artificial Intelligence

The Service uses artificial intelligence (AI) and machine learning technologies to provide and improve its features. Outputs generated by AI may be inaccurate or incomplete and should not be relied upon as professional advice. By using the Service you acknowledge that AI is used to process your inputs and generate results.

2. Data We Collect

We collect only the following:

  • Information you provide: your name and email address when you join the waitlist or download our diagnostic. Optionally, your company name, what you sell, and your team size.
  • Server technical data: when you visit the site, our servers log standard information such as your IP address, browser and device type, and the pages you visit, for security and operation.
  • Cookies: the site uses only the cookies strictly necessary to function. We do not use third-party analytics (such as Google Analytics), advertising pixels (such as Meta Pixel), or tracking cookies.

3. How We Use Your Information

  • To operate, maintain, and improve the Service.
  • To respond to your requests and send you the materials you asked for (for example, the diagnostic report).
  • To comply with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share it with service providers who help us operate the Service (for example, our hosting infrastructure) and when required by law.

5. Your Rights

ARCO rights (Mexico). Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, you have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data, and to withdraw your consent. To exercise these rights, email us at [email protected].

California residents (CCPA). Depending on your location, you may have the right to access, correct, or delete your personal information and to opt out of its "sale" or "sharing" under the California Consumer Privacy Act. We do not sell personal information.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Policy or as required by law.

7. Children's Privacy

The Service is not directed to minors, and we do not knowingly collect their personal information.

8. Security

We implement reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

9. Changes to This Policy

We may update this Policy from time to time. The "Effective date" above reflects the latest version.

10. Contact

Questions about this Policy? Email us at [email protected].

mayalab.ai — Mexico City, Mexico.